Order Tracking

At Pawvica, we know how exciting it is to receive something special for your furry companion. That's why we make it easy to track your order from the moment it leaves our fulfillment center until it arrives at your doorstep.

Simply use your tracking number to view the latest shipping updates and estimated delivery information.

How to Track Your Order

Tracking your order is quick and easy.

Step 1

Locate your Shipping Confirmation Email.

Once your order has been shipped, we'll send you an email containing your tracking number and shipping details.

Step 2

Click the tracking link included in the email or enter your tracking number on our Order Tracking page.

Step 3

View your shipment's latest status, current location, and estimated delivery date.

What You'll Need

To track your order, you'll need one of the following:

  • Your Tracking Number
  • Your Order Number
  • The email address used when placing your order (if supported by the tracking service)

Order Status Guide

Order Confirmed

We've received your order and payment successfully.

Processing

Your order is being prepared and packed for shipment.

Most orders are processed within 1–3 business days.

Shipped

Your package has left our fulfillment center and is on its way.

You'll receive a tracking number by email as soon as it's available.

In Transit

Your package is moving through the carrier's shipping network.

Tracking updates may take 24–48 hours to appear after shipment.

Out for Delivery

Your package is with the local carrier and is expected to be delivered soon.

Delivered

Your order has been successfully delivered.

We hope you and your pet enjoy it!

Shipping Times

Estimated delivery times:

7–15 Business Days

Delivery times may vary depending on your location, customs processing (if applicable), weather conditions, holidays, or carrier delays.

Didn't Receive Tracking Information?

If you haven't received your shipping confirmation email:

  • Check your Spam or Junk folder.
  • Verify the email address used during checkout.
  • Allow up to 3 business days for order processing.

If you still can't find your tracking information, please contact us.

Tracking Shows No Updates

Sometimes carriers need 24–48 hours to activate new tracking numbers after shipment.

If your tracking hasn't updated after 48 hours, please contact our support team for assistance.

Need Help?

If you have questions about your shipment or need assistance locating your order, we're here to help.

Email: support@pawvica.com

Website: https://pawvica.com

We aim to respond to all inquiries within 24–48 business hours.

Thank You for Shopping with Pawvica

We're committed to making your shopping experience simple, transparent, and worry-free from checkout to delivery.

Thank you for trusting Pawvica to provide quality accessories for your beloved pets.

Happy Pets. Happy Life.